Professional Certificate in Sales

• Communication Skills – Speak and write clearly, give confident pitches and follow-ups.
• Listening & Empathy – Understand customer needs and build trust.
• Negotiation & Closing – Handle objections and close sales successfully.
• Prospecting & Networking – Find new leads through calls, referrals, and online.
• Product & Market Knowledge – Know your products and competitors to sell better.
• CRM Skills – Use tools to track leads, sales, and reports.
• Thinking & Planning – Use data to make smart sales decisions.
• Time Management – Organize tasks to respond faster and save time.
• Adaptability – Stay strong under pressure and adjust to changes.
• Teamwork – Work well with other teams to give better service.

Ideal for professionals in sales, marketing, or entrepreneurship aiming to improve communication, negotiation, and closing skills.

• Sales Executive
• Business Development Officer
• Marketing Executive
• Customer Relationship Manager
• Account Manager

Ordinary Level Advanced Level Foundation or Equilvalnt Higher National Diploma or Equilvalnt Bachelors Degree Masters PhD Other

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