Privacy Policy

Who we are

Career Compass ("we", "us" or "our") provides professional and career-focused courses in Sri Lanka. We are responsible for the personal information we collect through this website, our enquiry and application forms, and our courses. This policy applies to prospective students, current and former students, and anyone who visits our website or contacts us.

Information we collect

We only collect the information we need to respond to you and deliver our services. This may include:

• Enquiry details: your name, email address, phone number, the programme you are interested in and any message you send us.

• Enrolment and study records: identification details, educational and employment background, attendance, assessment results and certificates, where you enrol on a course.

• Payment information: records of fees paid and payment plans. Card details are processed by our payment providers and are not stored on our website.

• Website usage: pages visited, referring pages, browser and device type, and approximate location, collected through privacy-respecting analytics.

How we use your information

We use your personal information to:

• respond to your enquiries and help you choose a suitable course;

• process applications, enrolments and payments;

• deliver courses, assess learning and issue certificates;

• send important updates about your course, schedule or account;

• share news about new courses and events, where you have agreed to receive it;

• improve our website, courses and student services; and

• meet our legal, regulatory and accreditation obligations.

Our reasons for processing

We process your information because you have asked us to (for example, by submitting an enquiry), because it is necessary to deliver a course you have enrolled on, because we have a legitimate interest in running and improving our services, because the law requires it, or because you have given your consent. Where we rely on consent, you can withdraw it at any time.

Sharing your information

We do not sell your personal information. We share it only when necessary, with:

• awarding bodies and partner institutions involved in delivering or certifying your course;

• trusted service providers who host our website, process payments or send communications on our behalf, under contracts that protect your data; and

• government or regulatory authorities where the law requires us to.

Cookies and analytics

Our website uses a small number of cookies and analytics tools to keep the site working and understand how it is used. Our analytics respect your browser's Do Not Track setting. You can block or delete cookies in your browser settings; some features may not work as intended if you do.

How long we keep your information

We keep enquiry information for as long as needed to respond to you and follow up on your interest. Student records are kept for as long as required to verify qualifications and meet legal and accreditation requirements. When information is no longer needed, we delete or anonymise it securely.

Keeping your information secure

We use appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access, including access controls and encrypted connections. No method of transmission over the internet is completely secure, but we work to protect your information and review our safeguards regularly.

Your rights

Subject to applicable data protection law, you may:

• ask for a copy of the personal information we hold about you;

• ask us to correct information that is inaccurate or incomplete;

• ask us to delete your information or limit how we use it;

• withdraw your consent or unsubscribe from marketing messages at any time; and

• raise a concern with us or with the relevant data protection authority.

Children's privacy

Our courses are intended for adults and school leavers. If you are under 18, please ask a parent or guardian to contact us on your behalf. If we learn that we have collected information from a child without appropriate consent, we will delete it.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. Significant changes will be highlighted on our website or communicated to you directly.

Contact us

If you have questions about this policy or want to exercise your rights, email us at info@careercompass.com or visit our Support page. You can also read our Terms of Service.